Upon receipt of your order, our facilities and Certified Consultants are scheduled and guaranteed payment for their time by Fluid Mechanics, Inc. Therefore, the following cancellation policy has been created.

Valid Orders
All services must be completed within one year from the original date of order.

Transferable
All Fluid Mechanics services are transferable. If your swimmer is unable to attend an event, you may choose to assign another swimmer in their place. Any negotiations regarding payment shall take place between the swimmers and their families. Fluid Mechanics assumes no liability for credits for transferred events.

Rescheduling or Credit on Account
If the event you are attempting to adjust is more than 7 days away there is no charge for rescheduling or credit on account. Once the event is 7 days away or closer there is a $75 charge. Scheduling adjustments or cancellations made within 24 hours of the event are not allowed. All credits will remain on account for one year from the date of original purchase.

Refunds
Refunds, less a 20% administrative fee, will be issued for all requests made more than 7 days prior to the event. Refunds, less a $75 administrative fee, will be issued for all requests made less than 7 days prior to the event.

Swim Camps (Residential)
All Swim Camp orders are subject to a $250 non-refundable fee. Cancellations made before May 1st will receive a refund less the $250 fee. Cancellations made before May 15th will receive a refund less a $400 fee. No refunds will be given on or after May 15th.

Emergency Situations
In emergency situations we ask that you call us immediately at (610) 837-9999 to make us aware you will not be able to attend. Then you will be emailed a form entitled "Client Request for Special Consideration" which must be submitted within 7 days of the incident. These forms are reviewed in our board meetings and decisions are made on a case-by-case basis. The board is very strict in cases where someone has made a decision such as attending another event such as a meet and very lenient in situations where there is nothing else a client can do such as a broken leg.

Weather Related Situations
In cases of extreme weather our policy is that if the consultant can get to the facility and the facility is open then the event is running. If for any reason we cannot make it to the facility or it is closed we will contact all clients with the telephone numbers they have provided to us. In a circumstance where a participant is traveling from an area that may have different weather than the facility that the event is being offered in, the client must contact Fluid Mechanics as soon as possible and the Emergency Situations policy will be utilized.

Cancellation policy as of July 21, 2015.

In consideration of being permitted to participate in any way in Fluid Mechanics' Swim Training, Strength & Flexibility, and/or Mental Preparation Programs and/or being permitted to enter for any purpose any restricted area (here in defined as any area where in admittance to the general public is prohibited), the parent(s) and/or legal guardian(s) of the minor participant named below agree:

1. The parent(s) and/or legal guardian(s) will instruct the minor participant that prior to participating in the below Swim Training, Strength & Flexibility, and/or Mental Preparation Programs activity or event, he or she should inspect the facilities and equipment to be used, and if he or she believes anything is unsafe, the participant should immediately advise the officials of such condition and refuse to participate. I understand and agreed that, if at any time, I feel anything to be UNSAFE, I will immediately take all precautions to avoid the unsafe area and REFUSE TO PARTICIPATE further.
2. I/WE fully understand and acknowledge that:
   1. There are risks and dangers associated with participation in Swim Training, Strength & Flexibility, and/or Mental Preparation Programs events and activities which could result in bodily injury partial and/or total disability, paralysis and death.
   2. The social and economic losses and/or damages, which could result from these risks and dangers described above, could be severe.
   3. These risks and dangers may be caused by the action, inaction or negligence of the participant or the action, inaction or negligence of others, including, but not limited to, the Releasees named below.
   4. There may be other risks not known to us or are not reasonably foreseeable at this time.
3. I/WE accept and assume such risks and responsibility for the losses and/or damages following such injury, disability, paralysis or death, however caused and whether caused in whole or in part by the negligence of the Releasees named below.
4. I/WE HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE the Swim Training, Strength & Flexibility, and/or Mental Preparation Programs facility used by the participant , including its owners, managers, promoters, lessees of premises used to conduct the Swim Training, Strength & Flexibility, and/or Mental Preparation Programs event or program, premises and event inspectors, underwriters, consultants and others who give recommendations, directions, or instructions to engage in risk evaluation or loss control activities regarding the Swim Training, Strength & Flexibility, and/or Mental Preparation Programs facility or events held at such facility and each of them, their directors, officers, agents, employees, all for the purposes herein referred to as “Releasee”...FROM ALL LIABILITY TO THE UNDERSIGNED, my/our personal representatives, assigns, executors, heirs and next to kin FOR ANY AND ALL CLAIMS, DEMANDS, LOSSES OR DAMAGES AND ANY CLAIMS OR DEMANDS THEREFORE ON ACCOUNT OF ANY INJURY, INCLUDING BUT NOT LIMITED TO THE DEATH OF THE PARTICIPANT OR DAMAGE TO PROPERTY, ARISING OUT OF OR RELATING TO THE EVENT(S) CAUSED OR ALLEGED TO BE CAUSED IN WHOLE OR IN PART BY THE NEGLIGENCE OF THE RELEASEE OR OTHERWISE.
5. I/WE HEREBY acknowledge that THE ACTIVITIES OF THE EVENT(S) ARE VERY DANGEROUS and involve the risk of serious injury and/or death and/or property damage. Each of THE UNDERSIGNED also expressly acknowledges that INJURIES RECEIVED COMPOUNDED OR INCREASED BY NEGLIGENT RESCUE OPERATIONS OR PROCEDURES OF THE RELEASEES.
6. EACH OF THE UNDERSIGNED further expressly agrees that the foregoing release, waiver, and indemnity agreement is intended to be as broad and inclusive as is permitted by the law of the Province or State in which the event is conducted and that if any portion is held invalid, it is agreed that the balance shall, notwithstanding continue in full legal force and effect.
7. On behalf of the participant and individually, the undersigned partner(s) and/or legal guardian(s) for the minor participant executes this Waiver and Release. If, despite this release, the participant makes a claim against any of the Releasees, the parent(s) and/or legal guardian(s) will reimburse the Releasee for any money which they have paid to the participant, or on his behalf, and hold them harmless.

I HAVE READ THIS RELEASE AND WAIVER OF LIABILITY, ASSUMPTION OF RISK AND INDEMNITY AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND HAVE SIGNED IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT, ASSURANCE, OR GUARANTEE BEING MADE TO ME AND INTEND MY SIGNATURE TO BE COMPLETE AND UNCONDITIONAL RELEASE OF ALL LIABILITY TO THE GREATEST EXTENT ALLOWED BY LAW.